Volta Website Terms of Use

1. About these terms

These terms govern your use of the website operated at volta.com and any subdomains (the "Site"). By using the Site, you agree to these terms. If you do not agree, please do not use the Site.

These terms do not apply to:

• Your use of Volta's products and services as a customer - those are governed by the [Master Services Agreement, Data Processing Agreement, Acceptable Use Policy, Shared Responsibility Model and Service Level Agreement] that you sign on becoming a customer
• Any other agreement you have separately entered into with Volta

A directory of all of our legal and trust documents is maintained at volta.com/trust [LEGAL TEAM CONFIRM the location and naming convention].

2. About us

The Site is operated by [Volta AI Limited] ("Volta", "we", "us", "our"):

• Registered company name: [Volta AI Limited] [LEGAL TEAM CONFIRM]
• Company number: [registration number] [LEGAL TEAM CONFIRM]
• Registered office: [registered address] [LEGAL TEAM CONFIRM]
• Contact: hello@volta.com

3. Changes to these terms

We may update these terms from time to time. The "Last updated" date will reflect any changes. By continuing to use the Site after changes are made, you accept the updated terms.

4. Accessing the Site

We aim to keep the Site available 24/7 but we do not guarantee continuous uninterrupted access. We may suspend, withdraw, modify or restrict the Site (or any feature of it) at any time without notice.

You are responsible for arranging your own access to the internet and a compatible browser, and for ensuring that all persons accessing the Site through your connection are aware of these terms.

5. Permitted use

You may use the Site for lawful, non-commercial information purposes and for legitimate business engagement with Volta (eg. submitting an enquiry, applying for a role, requesting a demo, downloading materials we make publicly available).

You must not:

• Use the Site in any way that breaches applicable laws or regulations
• Use the Site to send unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any malicious code, virus, trojan, worm or any other harmful material
• Attempt to gain unauthorised access to the Site, the server on which it is stored, or any server, computer or database connected to the Site
• Attack the Site via a denial-of-service or distributed denial-of-service attack
• Scrape, harvest or mass-extract content from the Site without our prior written consent
• Use any automated system to access the Site in a way that sends more request messages to our servers than a human can reasonably produce in the same period
• Frame the Site or use any meta tags, hidden text or other techniques to use our name, trade marks, logo or product names without our written consent
• Reverse engineer, decompile or disassemble any part of the Site

We will report any breach to the relevant law enforcement authority and we will cooperate with them by disclosing your identity. We may also pursue civil remedies.

For Volta cloud service use, see the separate Acceptable Use Policy [LEGAL TEAM CONFIRM cross-link once AUP is drafted].

6. Reporting security vulnerabilities

If you discover a security vulnerability on the Site or in any Volta service, please report it responsibly through security@volta.com (or via the channel set out in our Vulnerability Disclosure Policy when published). We commit to handling reports professionally, acknowledging within a reasonable timeframe, and not taking legal action against good-faith researchers.

[LEGAL TEAM CONFIRM the Vulnerability Disclosure Policy approach and safe-harbour language - CoreWeave's published VDP at docs.coreweave.com is the closest precedent.]

7. Our intellectual property

The Site and all content on it (including text, images, video, designs, logos, trademarks, page layout, software, code and underlying technology) is owned by or licensed to Volta and is protected by intellectual property laws.

You may:

• View, print and download extracts of the Site for your own personal, non-commercial reference
• Share links to the Site on social media or by email, provided you do not mislead anyone about the source of the content

You may not:

• Use any part of the Site for commercial purposes without obtaining a written licence from us
• Modify the paper or digital copies of any materials you have downloaded
• Use any illustrations, photographs, video, audio or graphics separately from any accompanying text
• Remove any copyright, trade mark or other proprietary notices

Volta and the Volta logo are trade marks of [Volta AI Limited]. You may not use them without our prior written consent.

8. Reliance on information

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up to date.

9. Linking to and from the Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

We reserve the right to withdraw linking permission without notice.

The Site may contain links to third party websites. We have no control over the content of those sites and we accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply endorsement.

10. User-submitted content

If you submit content to us through the Site (eg. through a contact form, an application form, or any feedback channel):

• You grant us a perpetual, worldwide, royalty-free licence to use, store, copy, modify and adapt the content for the purposes of operating our business and dealing with your enquiry
• You confirm that the content does not infringe any third party's rights and is not unlawful
• You acknowledge that we are not obliged to keep submissions confidential

We will handle any personal data you submit in line with our Privacy Policy.

11. Disclaimer of warranties

To the fullest extent permitted by law, the Site and its content are provided "as is" and "as available" without any warranty of any kind, express or implied. We exclude all conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

12. Limitation of liability

Nothing in these terms limits or excludes our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

Subject to the above, to the fullest extent permitted by law we will not be liable to you for:

• Any loss of profits, sales, business, revenue, goodwill or anticipated savings
• Any business interruption
• Any loss of data
• Any indirect, special or consequential loss

These terms do not affect your rights as a consumer if you are using the Site outside the course of business.

13. Indemnity

If you breach these terms, you agree to indemnify and hold us harmless from any losses, damages, costs and expenses (including reasonable legal fees) arising from that breach.

14. Privacy and cookies

Please refer to our Privacy Policy and Cookie Policy for information on how we handle your personal data and use cookies.

15. Governing law and jurisdiction

These terms and any dispute or claim arising out of them are governed by [the laws of England and Wales] [LEGAL TEAM CONFIRM]. The courts of [England and Wales] have exclusive jurisdiction, except that if you are a consumer resident in the EU, you may also bring proceedings in your country of residence.

16. Contact

For any question about these terms, contact hello@volta.com.

Volta's wider legal and trust documents

For full transparency, this is the document architecture Volta is putting in place. Items marked HOLDING DRAFT are in active drafting with Brandesign. Items marked PHASE 2 are flagged for legal counsel to draft post-launch.